Terms & conditions

General Information

The MedFC app project is a research collaboration between the Departments of Pharmacy and Electrical & Computer Engineering, National University of Singapore. Please visit the ‘About Us’ section for details of the research team. MedFC includes two main components: the MedFC patient app and MedFC clinician apps.

By using this product, you acknowledge the acceptance of the following terms and conditions, including the restrictions, disclaimers and limitations. You agree that we are not responsible for the results of your decisions resulting from the use of the product. This includes, but is not limited to, your choice of whether to seek or not to seek professional medical care, specific medical treatments and/or drug therapy.


About the MedFC patient app

MedFC patient app is a smartphone app intended for patients with chronic medical conditions and/or their caregivers. The purpose of the app is to help patients manage their medications easily through monitoring of their medication adherence patterns. The app provides a variety of functionalities including medication reminders, source of medication information, recording of symptoms related to medication side effects or disease condition, and a means for tracking medication taking patterns. A related patient web interface enables patients to view their medication taking patterns from the convenience of their personal computer or other smart devices. This app also allows healthcare providers to monitor their patients’ medication adherence patterns through a clinician web interface. Caregiver can also track the medication adherence patterns of the patient they care for. In such cases, the patient has to endorse the caregiver before access is granted, unless in exceptional cases.

The MedFC app is intended to complement patients’ current methods of monitoring medication adherence. Patients should not and must not solely rely on the app for taking their medications on time. In cases where any hardware or software on the user’s device prevents the app from operating as intended or is broken, or if the power is turned off, or if the app is not enabled, MedFC may not function as intended. As a patient user, you acknowledge that MedFC’s reminder system depends on the preferences that you make in the settings of the app and/or your smartphone, and information that you enter, if you choose to change the details of your medication schedule that is programed by your health professional.


The contents of the MedFC app are not intended to be a substitute for professional medical advice, diagnosis or treatment. Patients should always seek the advice of their physician, pharmacist or other qualified health provider with any questions they may have regarding their medications or medical condition.


Every effort has been made to ensure that the app contains accurate and up-to-date medication information, but no guarantee is made to that effect. We are not responsible for any misinterpretation of medication information by the user. Additionally, the medication information contained herein may also be time sensitive. Reliance on any information accessed through the MedFC app is solely at the user’s own risk.


About the MedFC clinician app

The MedFC clinician app is a web application that is intended for clinicians who are involved in the supply of medicines and provision of pharmaceutical care to patients. The interface enables the clinician to enter patient details including their names, the name and dosages of their medications and other medication-related information. This information will be utilized to encode a Near Field Communication (NFC) sticker that will be part of the labelling on the patient’s medication package. The clinician needs to download the MedFC NFC app for this purpose. The MedFC clinician app enables the clinician to monitor patients’ medication adherence patterns. Clinicians can also monitor patients’ reported symptoms and side effects to make appropriate interventions.


The contents of the MedFC clinician app are not intended to be a substitute for the professional judgment by the clinician. Every effort has been made to ensure that the app contains accurate and up-to-date medication information, but no guarantee is made to that effect. We are not responsible for any misinterpretation of medication information by the user. Additionally, the medication information contained herein may also be time sensitive. Reliance on any information accessed through the MedFC clinician app is solely at the user’s own risk.


Privacy Policy

Any personally identifiable information collected from the usage of the MedFC apps remains highly confidential and will not be used for any other purpose besides facilitating the usage of the product. The MedFC patient app will have access to patient’s personal information, which includes the user's full name, NRIC number, and email address. The details of the medications that the patient takes, and symptom information, are also accessed. The collected information is stored in the MedFC database for as long as the user has access to the app and can only be accessed by his/her healthcare professional, and the MedFC Team for the purpose of analyzing user statistics.


Clinicians must sign up for access to the MedFC clinician app. Information required during signup includes, the user's full name, NRIC/FIN, email address, and login password. The collected information is stored for as long as the user has access to the interface and can only be accessed by the MedFC Team, for the purpose of analyzing user statistics. No user information will be revealed to any third party for advertising or other purposes except those cases where we are obliged to reveal the information by a court order.


Session cookies are used to implement MedFC’s single sign-on facility which enables you to move between MedFC protected pages without having to re-enter your login credentials.


Advertising

The MedFC app is a non-commercial app developed by a collaboration between the Departments of Pharmacy and Electrical & Computer Engineering, National University of Singapore. The app is not sponsored by any other organisation and is not funded by advertising. The MedFC team does not have any direct conflict of interest with any commercial organisation or organisations that may bias the information provided by the app.


User Risks

The absence of a warning for a given medication or combination of medications does not indicate that the medication or medication combination is safe, effective or appropriate for any given patient and should not be interpreted as such. By using the MedFC app and clinician interface, the user acknowledges that he/she has been made aware of the disclaimers in this agreement, including those which state that the app is not a substitute for professional advice, and that the MedFC team and their institutions make no warranty on the accuracy, validity, completeness or availability of the information cited in this app.


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